- The return period is 30 DAYS from the invoice date, provided that the products you have purchased from our site have not been used.

- Return shipping costs belong to us. Shipments, the shipping fee of which will be covered by us, must be made with our contracted cargo companies Ptt cargo and Mng cargo.

- If the shopping you have made is 149 TL or more, and your shopping amount is less than 149 TL with your refund, the cargo amount we cover will be collected by you in the payment made at the time of return. The amount to be collected is not the shipping fee you send back. It is the fee of the free shipping campaign over 149 TL for the first order.

- When you return a product, your money will be refunded by sticking to your payment method after receiving approval from the product review.

- If you made your payment by credit card, your refund will be returned to your card within 7 working days.

- If you made your payment with a debit/debit card, your refund will be returned to your card within 20 business days.

- If you have paid with the option of payment at the door, it will be returned to the IBAN number you will send to us within 7 working days.

* IT IS MANDATORY TO SUBMIT AN INVOICE IN RETURN PROCESSES.

- To get detailed information about the subject;

- Customer Service:+90 850 241 77 58

 

-Working Hours: Weekdays (Monday-Friday 09:00-19:00)